Complex Information
Why modern information technology must leave decision space to humans
Current situation
Societies are currently experiencing a profound loss of trust:
- loss of shared truths
- increasing spread of misinformation and fake news
- growing uncertainty about whom and what to trust
A common response is:
→ more control, more verification, more automation
However, this reaction creates a new problem.
Core problem
Classical IT systems recognize only one form of truth:
- logically consistent
- formally verifiable
- machine-processable
This form of truth is necessary, but not sufficient to stabilize human communication, meaning, and trust.
When decisions or statements that are not fully computable are treated as false or irrational, the result is:
- epistemic pressure
- distrust toward institutions
- emotional rejection of “official” truths
This dynamic fosters fake news rather than preventing it.
Extended concept of truth through complex information
Complex information distinguishes between two levels of truth:
- real truth verifiable, measurable, logically consistent
- imaginary truth meaning, context, subjective certainty, lived experience
These two levels are not equivalent, but they are both necessary.
Fake news emerges where these levels are blurred or deliberately concealed.
What fake news actually are
Fake news are not primarily false facts. They are emotionally charged statements in which:
- the real component is suppressed, distorted, or absent
- subjective meaning is presented as objective fact
The core problem is opacity, not emotion.
The solution: transparency instead of suppression
With complex information, every statement becomes structurally readable:
- real component present / absent / incomplete
- imaginary component dominant / secondary / explicit
This means:
- emotions are allowed
- intuition and gut decisions remain legitimate
- but they can no longer masquerade as facts
Truth is not weakened. It becomes more precise.
Benefits for systems and society
For institutions
- clearer separation of facts, interpretation, and meaning
- increased credibility
- reduced polarization
For citizens
- orientation without paternalism
- security without forced rationalization
- lower susceptibility to misinformation
Strategic relevance
Systems that rely exclusively on dual information risk:
- loss of trust
- ethical conflicts
- societal backlash
Complex information enables:
- human-compatible automation
- robust decision architectures
- long-term system stability
Recommendation
Short term
- extend information models with an explicit imaginary component
- label decisions that are not fully computable
Mid term
- develop system architectures that formally allow uncertainty
- keep human decision authority visible
Long term
- establish standards for human-compatible information technology
Conclusion
Fake news do not exist because humans are emotional. They exist because systems provide no formal space for emotion and meaning.
Complex information protects truth by keeping humans inside it.


